Privacy Policy

Last updated: 11-12-2025

Ricardo’s Painting & Construction (“we,” “us,” “our,” or “the Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website https://ricardospaintingconstruction.com and related services.

By using our website, contacting us, or engaging in our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1. Personal Information

When you contact us, request an estimate, or schedule services, we may collect:

  • Your name
  • Email address
  • Phone number
  • Physical address
  • Project details or service requests

1.2. Payment Information

When you make payments for our services, we may collect limited billing information as needed to process payments. All payment transactions are handled securely by third-party processors, and we do not store your full payment card details.

1.3. Automatically Collected Data

When you visit our website, we may automatically collect certain data through cookies or analytics tools, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, time spent, and referring site
    This information helps us understand how visitors use our website and improve its functionality.

2. How We Use Your Information

We use the collected information to:

  • Provide, schedule, and complete painting and construction services
  • Send quotes, invoices, receipts, and service confirmations
  • Communicate regarding projects, appointments, or customer service inquiries
  • Improve our website and services through analytics and customer feedback
  • Comply with legal, regulatory, or contractual obligations

We do not sell or rent your personal information to third parties.

3. SMS/Text Message Privacy

If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:

  • No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
  • Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.
  • Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you’ve explicitly opted into.
  • Opt-Out Control: You can stop receiving text messages at any time by texting “STOP” to our shortcode (number provided). Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic and trends
  • Remember preferences or settings

You can choose to disable cookies in your browser; however, this may affect website functionality.

5. Information Sharing

We may share information only with:

  • Service providers that help us deliver our services (e.g., payment processors, messaging platforms, web hosting providers)
  • Legal authorities if required by law or to protect our legal rights
  • Business transfers in the event of a merger, acquisition, or asset sale (subject to continued confidentiality obligations)

We do not share or sell your data to marketers or unrelated third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, misuse, or unauthorized access. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request corrections or deletions
  • Opt out of marketing communications or SMS messages
  • Withdraw consent for future communications

To exercise any of these rights, please contact us at admin@ricardospaintingconstruction.com.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before submitting personal information.

10. Children’s Privacy

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us immediately, and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new legal requirements or business practices. Updated versions will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us:

Ricardo’s Painting & Construction
Email: admin@ricardospaintingconstruction.com
Website: https://ricardospaintingconstruction.com
Phone: 704-701-6488
Address: 15336 Bexley Pl Mint Hint, NC 28227